SpringHill Suites by Marriott Baton Rouge South

When I checked in, they had fresh cookies and they said they would have them the whole time we were there when I came back later last night I asked where the cookies were and the lady at the desk rudely said they won’t have them until Saturday so someone doesn’t know what Everybody else is doing. The most important part was that when we’re choosing our hotel on the Marriott app, we chose this hotel because of the location and coffee in the lobby. When I went to get coffee around 9:00 AM both canisters of coffee were empty. I asked the kitchen employee if she had more copy, and she slightly dismissed me saying she hadn’t had time to make more. I came back 30 minutes later to get some coffee there no canisters on the counter at that point and the gentleman at the front desk apologize and said no more coffee extremely frustrating and I tried not to express my irritability, but I needed coffee the bathroom in the room, dirty and nasty I didn’t even want to shower the front entrance appeared clean, but the room was nasty. The cards that carry your luggage were so rickety that you could barely push them with your luggage. I am absolutely shocked that Marriott put their name behind this hotel. It’s more like a roach motel.

The hotel looks very nice, but there is a noticeable musty smell when you walk in. The elevator also smells. The room was nice, except the bathroom. It looks as though the room got an upgrade and bathroom just got a fresh coat coat of paint. You could see the cracks and worn walls underneath. The shower is new but the sliding door is terribly loud. I also don’t like that the sink is outside of the bathroom. The bathroom is so small that when sharing a room you don’t have anyplace to put your clean clothes. It made showering for 5 awkward and time consuming. Nice looking sofa but dry stains on it. Comfortable beds. Some of the guests (or possible loiterers) were a little too ghetto for my liking. Shirtless hood looking dudes in the lobby getting breakfast and talking loud on their cell phones and the staff don’t seem to mind. There is no pool so no reason to be shirtless anyway. The girl at the front desk was too busy scrolling on her cell phone to care. There was “red poop” on the toilet in the men’s bathroom that freaked my kid out. Yeah, wouldn’t recommend this place.

Located central to shopping, dining, and hospitals, this place is very clean and nice. The front desk attendant was able to give me a room directly by the exit, which provided easy access in and out of the hotel. I thought I left my phone in the room after checkout, and the lady answering phones went above and beyond to find my phone. This was a joyful experience, and I would recommend this hotel to anyone visiting Baton Rouge.